Policies

 
For the safety of your pet, we ask that each patient be brought to the office in an appropriate carrier or on a leash. Snakes should be contained in an appropriate carrier or in a pillow case. We strongly advise against bringing birds in your arms, on your hand, or on your shoulder. They can become startled and may injure themselves, or fly up to a tree, perhaps becoming permanently lost.

For your convenience we offer drop-off appointments as early as 8:00 AM. Your pet will be seen by the doctor as soon as possible, and we will contact you as soon as he or she has been treated and can go home.

Payment is due at the time that services are rendered. We accept cash, Visa, Master Card, American Express, and Discover cards. Should your pet require hospitalization for treatment, diagnostics, or procedures, we will ask you to sign a consent form. A deposit for services will be requested and collected at that time.